What Is CRM
Ascend by Wix gives you a complete customer management solution. It’s designed to help you capture leads, convert them, build lasting relationships with your customers and manage your workflow. Your CRM suite is already connected to your site, so you have everything you need to grow your business.
Achieve Your Business Goals with CRM by Ascend
Wix users who use their site’s built-in lead capture solutions get up to 20 times more leads.
Communicate with your site visitors in real time to answer their questions, provide them with information and turn them into customers.
Create custom forms with Wix’s form builder. Collect details, get feedback, take payments and follow up at the right time for you.
Never Miss a Lead
Manage customer communications in 1 place - your Inbox. It’s synced to Contacts so your data is always up-to-date.
Check, manage and reply to messages from every channel, like Facebook Messenger, your email, contact & lead submission forms, and more.
When you get a new lead through your site, it’s automatically added to your Contacts. Add labels, filter to find specific info or create mailing lists.
Streamline Your Workflow
Manage tasks and workflows right from your site to save time and run your business more efficiently.
Create custom workflows so you can track leads, set priorities and follow up from1 place.
Stay on track with what needs to be done and never miss a lead with a task manager connected to your workflow.
Collect & Manage Payments
Make it easier for customers to pay you with professional price quotes & invoices, and track all your transactions in 1 place.
Request payments with a professional online invoice and keep tabs on the amount, payment date and more.
Propose and negotiate prices with online price quotes that automatically turn into invoices when they’re accepted.
Save Time with Automations
Add automations that help you make the most of your time, so you can focus on managing your business.
Set automatic actions for any event on your site like sending a thank you email or abandoned cart reminder.
More Tools to Help Grow Your Business
Download the Wix Owner app and take your CRM wherever you are—on any device.